Go back
Privacy terms
A. Introduction
  1. The privacy of our website visitors is very important to us and we are committed to protecting it. The privacy policy contains a description of the processing of personal information.
  2. Consenting to our use of cookies in accordance with the terms of this policy on your first visit to our site allows us to use cookies each time you visit our site.

B. Collection of personal information
The following types of personal data may be collected, stored and used:
  1. information about your computer, including your IP address, geographic location, browser type and version, and operating system;
  2. information about your visits to and use of this site, including the source of links, duration of visit, page views and site navigation paths;
  3. information, such as your email address, that you enter when registering on our site;
  4. information you enter when you create a profile on our site, such as your name, profile photos, gender, birthday, relationship status, interests and hobbies, educational and employment information;
  5. information such as your name and email address that you enter to set up a subscription to our emails and/or newsletters;
  6. information you enter when using the services on our site;
  7. information that is generated when you use our site, including when, how often and under what circumstances you use it;
  8. information regarding everything you purchase, services you use or transactions you make through our site, including your name, address, telephone number, email address and credit card information;
  9. information that you post on our website with the intent to publish it on the Internet, which includes your username, profile pictures and the content of your posts;
  10. information contained in any communications you send to us by email or through our site, including content and metadata;
  11. any other personal information you send to us.

C. Use of personal information
Personal information provided to us through our site will be used for the purposes specified in this policy or on the relevant pages of the site. We may use your personal information for the following purposes:
  1. administering our website and business;
  2. personalizing our website for you;
  3. enable you to use the services available on our website;
  4. sending you products purchased through our website;
  5. supply of services purchased through our website;
  6. sending you statements, invoices and payment reminders, and collecting payments from you;
  7. sending you non-marketable commercial communications;
  8. sending email notifications that you have specifically requested;
  9. sending newsletters by e-mail, if you have given your consent to this (you can unsubscribe at any time);
  10. sending you marketing communications relating to our business or the businesses of carefully selected third parties that we think may be of interest to you, by mail or, if you have specifically opted in, by email or similar technology (you may notify us at any time you no longer need marketing messages);
  11. providing third parties with statistical information about our users (but these third parties will not be able to identify any individual user from this information);
  12. dealing with inquiries and complaints made by or about you relating to our site;
  13. maintaining the security of our site and preventing fraud;
  14. verifying compliance with the terms and conditions governing the use of our site (including monitoring private messages sent through our private messaging site);
  15. other purposes.
  16. We will not, without your express consent, provide your personal information to any third party for their or any other third party's direct marketing.

D. Disclosure of personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors as necessary for the purposes set out in this Policy. We may disclose your personal information to any member of our group of companies (including our subsidiaries, our ultimate holding company and all of its subsidiaries) to the extent reasonably necessary for the purposes set out in this Policy. We may disclose your personal information:
  1. to the extent permitted by law;
  2. in connection with any ongoing or prospective legal proceedings;
  3. to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction);
  4. the buyer (or potential buyer) of any business or asset that we sell (or plan to sell);
  5. to any person who, in our reasonable opinion, may apply to a court or other competent authority for disclosure of such personal information, if, in our reasonable opinion, such court or authority can reasonably be ordered to disclose such personal information.
  6. Except as provided in this Policy, we will not provide your personal information to third parties.

E. International data transfer
The information we collect may be stored, processed and transferred between any of the countries in which we operate so that we can use the information in accordance with this Policy.
  1. The information we collect may be transferred to the following countries that do not have data protection laws similar to those in the European Economic Area: United States of America, Russia, Japan, China and India.
  2. The personal information that you post on our site or provide for posting on our site may be accessible via the internet around the world. We cannot prevent the use or misuse of such information by others.
  3. You expressly consent to the transfer of personal information described in this Section F.

F. Retention of personal information
Section G sets out our data retention policies and procedures, which are designed to help us comply with our legal obligations regarding the retention and deletion of personal information.
  1. Personal information that we process for any purpose or purposes should not be kept for longer than is necessary for that purpose or purposes.
  2. Notwithstanding the other provisions of this Section G, we retain documents (including electronic documents) containing personal information: to the extent permitted by law;
  3. if we believe that the documents may be relevant to any current or future litigation;
  4. to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and credit risk reduction).

G. Security of your personal information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
  1. We will store all personal information you provide on our secure (password and firewall protected) servers.
  2. All electronic financial transactions carried out through our site will be protected by encryption technology.
  3. You acknowledge that the transmission of information over the Internet is inherently insecure and we cannot guarantee the security of data transmitted over the Internet.
  4. You are responsible for maintaining the confidentiality of the password you use to access our site; we will not ask you for a password (except when you log into our site).

H. Changes
We may update this policy from time to time by posting a new version on our website. You should check this page periodically to ensure you understand any changes to this policy. We may notify you of changes to this policy by email or through the private messaging system on our site.

I. Your rights
You may instruct us to provide you with any personal information we hold about you; the provision of such information will be subject to the following conditions:
  1. providing appropriate proof of your identity (we usually accept a notarized photocopy of your passport plus an original utility bill showing your current address).
  2. We may withhold personal information that you request to the extent permitted by law. You can at any time instruct us not to process your personal information for marketing purposes. In practice, you will generally either expressly consent to our use of your personal information for marketing purposes, or we will provide you with the option to opt-out of the use of your personal information for marketing purposes.

J. Third Party Sites
Our website contains hyperlinks and information about third party websites. We do not control and are not responsible for the privacy policies and practices of third parties.

K. Information update
Please let us know if the personal information we hold about you needs to be corrected or updated.

L. Cookies
Our site uses cookies. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server. Cookies can be either “persistent” or “session”: persistent cookies are stored by the web browser and remain valid until their set expiration date, unless the user deletes them before the expiration date; session cookies, on the other hand, expire at the end of the user's session when the web browser is closed. Cookies do not usually contain any information that identifies a user, but the personal information we store about you may be linked to information stored in and obtained from cookies. We use both session and persistent cookies on our website.Below are the names of the cookies we use on our website and the purposes for which they are used:
  1. we use Google Analytics and Adwords on our site to recognize a computer when a user { visits the site / track users as they navigate the site / enable the use of a shopping cart on the site / improve site usability / analyze site usage / administer the site / prevent fraud and improve site security / personalize the site for each user / target advertisements that may be of particular interest to specific users / describe goals);
  2. Most browsers allow you to refuse to accept cookies, for example in Internet Explorer (version 10) you can block cookies using the cookie handling override settings by clicking “Tools”, “Internet Options”, “Privacy” and then “Advanced Settings” ;
  3. in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu and unchecking "Accept cookies from sites";
  4. in Chrome (version 29) you can block all cookies by going to the "Customize and manage" menu and clicking "Settings", "Show advanced settings" and "Content settings" and then selecting "Block sites from setting any data" under heading "Cookies".
  5. Blocking all cookies will negatively affect the usability of many websites. If you block cookies, you may not be able to use all the features of our website.You can delete cookies already stored on your computer, for example:
  6. in Internet Explorer (version 10), you must manually delete cookies (instructions for this can be found on the page http://support.microsoft.com/kb/278835 );
  7. in Firefox (version 24) you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show cookies" and then "Delete all cookies" ;
  8. in Chrome (version 29), you can delete all cookies by going to the Settings and Control menu and clicking Settings, Show advanced settings, and Clear browsing data, and then selecting Delete cookies and other site data and plugin" before clicking "Clear browsing data".
  9. Blocking cookies will negatively affect the usability of many websites.